It was time to replace my walking shoes. My default was to order the same ones from Amazon. However, they were no longer available, so I made a different choice. Two days later, the shoes arrived, and I found them to be exactly wrong.
It occurred to me that I used to buy running shoes at a running shoe store. There, I tried on shoes before I bought them. So I went to that same shop, still in the same place after all these years.
The salesperson talked to me about how I would use my shoes. She brought out a couple of pairs. I liked one better than the other. She offered to bring some other choices. I must have tried ten pair, none of which was out of the question. I chose one.
By that time, I knew she was working on a PhD in molecular biology, that she played ice hockey in high school and graduated from Wesleyan University.
The whole experience was pleasant.